First Aid & Healthcare Academy

Founded in 2015

As one of the few accredited Instructor Training Centres in Singapore certified by the
Singapore Resuscitation and First Aid Council (SRFAC), we train and certify the next generation of life support instructors in Basic Cardiac Life Support, cardiopulmonary resuscitation and automated external defibrillation for infants, children and adults.

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Our Vision

Our vision is to create a safer, healthier and more resilient community by delivering quality training to the healthcare sector and equipping individuals across all walks of life with essential life saving skills. As one of Singapore's accredited Instructor Training Centres, we are committed to multiplying the impact of emergency care education by empowering healthcare professionals, frontline workers and everyday individuals to become certified instructors, first responders and workplace safety advocates.

We envision a future where every home, workplace, childcare centre, school and public space has access to someone trained and ready to respond in an emergency. By nurturing a growing network of skilled and certified instructors, we aim to create a ripple effect that extends our reach far beyond the classroom and into the heart of every community we serve. We strive to be the trusted name in healthcare training across Singapore and the region, driven by the belief that investing in life saving education today will build a more prepared and compassionate society for generations to come.

Our Associates

Experience That Makes the Difference

Director

Tommy Tan

Major (Retired) (Republic of Singapore Navy)

Tommy holds a Graduate Diploma in Defence Technology and Systems from the National University of Singapore and the Advanced Certificate in Training and Assessment (ACTA) from the Institute for Adult Learning. His qualifications reflect a strong foundation in strategic planning, operational leadership and adult education.

Tommy is a former Republic of Singapore Navy officer who held senior appointments including Head of Logistics for a 5,000 strong operational unit and Head of Safety Branch at Naval Command. A Sword of Merit recipient, he supported peace operations in the Northern Arabian Gulf and the INTERFET mission in East Timor. He received multiple Letters of Appreciation from the Minister for Defence. Following his military career, Tommy led business strategy and large scale workforce training in the private sector, including a stint at Adept Academy, before taking on his current role at the First Aid and Healthcare Academy.

General Manager

Keith Ho

LL.B (Hons) (UK), IAL-SAE, DACE

Keith holds a Bachelor of Laws (LL.B) from Birmingham City University, a Specialist Diploma in Human Resource Management from Nanyang Polytechnic, a Diploma in Adult and Continuing Education (DACE) and an Advanced Certificate in Training and Assessment (ACTA) from the Institute for Adult Learning. He is a recognised IAL Specialist Adult Educator (IAL-SAE) and a certified HRD Corp trainer in Malaysia.

Keith brings extensive experience in corporate training and professional development. His career has seen him in key roles at the Singapore Productivity Centre, the Institute of Singapore Chartered Accountants and Adept Academy, where he played an instrumental role in curriculum development and training innovation. His ability to blend legal knowledge, corporate acumen and educational expertise positions him as a key contributor to the First Aid and Healthcare Academy team.

Manager, Academic Operations

Hazel Lee

Hazel holds a Bachelor of Science in Business from the University of London and a WSQ Advanced Certificate in Learning and Performance (ACLP) from the Institute for Adult Learning Singapore. Her qualifications reflect a strong foundation in both business management and adult education, equipping her to navigate complex regulatory and operational environments.

Hazel brings extensive experience in academic operations and regulatory compliance. Her career spans key roles at the Singapore Chinese Chamber Institute of Business, the Institute of Singapore Chartered Accountants and Adept Academy, where she was responsible for upholding accreditation standards and operational efficiency. With a keen eye for detail and a strong grasp of compliance frameworks, Hazel plays an essential role in managing academic processes and ensuring an optimal learning experience for all stakeholders at the First Aid and Healthcare Academy.

Assistant Manager, Business Development

Doris Chen

Doris holds a Bachelor of Arts in Economics from the National University of Kaohsiung, providing her with strong analytical and business acumen. Her qualifications equip her with the ability to navigate market trends, identify growth opportunities and build strategic partnerships across diverse industries.

Doris brings a diverse career spanning the hospitality and corporate sectors. She served as a Cabin Crew member with Singapore Airlines before transitioning into business development, leveraging her deep understanding of customer service and client relations. At Adept Academy, she drove growth through market engagement and client focused solutions, combining hospitality expertise with economic insight. Her ability to connect with stakeholders and develop meaningful business relationships makes her a valuable member of the First Aid and Healthcare Academy team.

Executive, Academic Operations

Elaine Lai

Elaine holds a Diploma in Hotel Management from Shatec Institutes and a WSQ Advanced Certificate in Food and Beverage Supervision. She is trilingual in English, Chinese and Thai, bringing a multilingual capability that strengthens the team's ability to engage with a diverse range of learners and stakeholders.

Elaine brings a diverse background in aviation, hospitality, events coordination and administration. She served as a Cabin Crew member before moving into the hospitality and events sector, holding roles at Sofitel Singapore City Centre, Scoot and Gastrogig, where she coordinated VVIP events and developed hospitality training programmes. At Adept Academy, she honed her skills in operations and administrative management. Elaine's meticulous attention to detail and strong organisational skills now support the smooth running of daily operations at the First Aid and Healthcare Academy.

Executive, Marketing

Gwen Cheah

Gwen holds a Bachelor of Computer Science in Graphics and Multimedia Technology (Honours, Second Class Upper) from Universiti Malaysia Pahang Al-Sultan Abdullah, equipping her with a strong foundation in both technical and creative disciplines. Her qualifications position her well at the intersection of technology, design and digital communication.

Gwen brings a fresh and creative perspective to digital advertising and marketing. She is passionate about digital media and design, applying her skills in graphic creation, multimedia content development and branding strategies to enhance outreach and engagement. Having sharpened her craft at Adept Academy, Gwen continues to explore innovative ways to leverage technology and creativity in the digital marketing space at the First Aid and Healthcare Academy, delivering compelling visual content that resonates with diverse audiences.

Our Valued Clients

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Value 01.

Attentiveness

We listen, observe and respond to the unique needs of every learner. Whether in the classroom or on the training floor, our team creates a supportive learning environment where no question goes unanswered and no concern goes unnoticed. We understand that every individual comes with a different level of experience and confidence, and we take the time to ensure that each learner receives the guidance they need to succeed.

By paying close attention to the progress of our learners, we are able to tailor our approach, provide timely feedback and create a safe space for hands on practice. This ensures that our graduates leave not only with the right skills but with the confidence to act decisively when it matters most.